What are the delivery charges?
Seller provides free delivery on orders valued at Rs.1500 or more. Otherwise Rs. 50 is charged for delivery.
For other sellers delivery charges may vary. Please check with individual seller. Some sellers waive off the delivery charge if you place an order with them for a minimum purchase value.
In some cases, items below a certain value are listed with a delivery charge. The seller incurs relatively higher shipping costs on such items. Charging a nominal shipping fee helps the seller offset logistics costs.
What is the estimated delivery time?
Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays. Please check with individual sellers to determine delivery times.
Estimated delivery time is dependent on the product’s availability with the seller, and could vary from each seller offering the product.
For items listed as “In Stock”, sellers will mention the delivery time as 2-3 business days (in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.
Sometimes, items have to be imported by sellers from outside India. These items are mentioned sometimes as ‘Imported’ on the product page and can take at least 10 days or more to be delivered to you.
‘Preorder’ or ‘Forthcoming’
Such items are expected to be released soon and can be prebooked for you. The item will be shipped to you on the day of it’s official release launch and will reach you in 2 to 4 business days. The Preorder duration varies from item to item. Once known, release time and date is mentioned. Eg: 5th May, August 3rd week.
‘Back In Stock Soon’
The item is popular and has been sold out. You can however ‘book’ an order for the product and it will be shipped according to the timelines mentioned by the seller.
The product is currently out of stock and is not available for purchase. The product could to be in stock soon. Use the ‘Notify Me’ feature to know when it is available for purchase.
‘Out of Stock’
Currently, the item is not available for sale. Use the ‘Notify Me’ feature to know once it is available for purchase.
This product is no longer available because it is obsolete and/or production for it has been discontinued.
‘Out of Print’
This product is not available because it is no longer being published and has been permanently discontinued.
Are there any hidden costs (sales tax, octroi etc) on items sold by sellers?
There are zero hidden charges when you make a purchase on Orbit Biotech Pvt. Ltd.. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.
Why does the estimated delivery time vary from seller to seller?
You probably have noticed varying estimated delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the seller etc.
Seller does not/cannot ship to my area. Why?
There are instances when the seller cannot ship to some locations. This could be a consequence of general regulations or serviceability issues.
At times sellers prefer not to ship to certain locations. This is entirely at the seller’s discretion.
I need to return an item, how do I arrange for a pick-up?
You can Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.
Wherever possible Ekart Logistics will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through Ekart, you can return the item through a third-party courier service.
Return fees are borne by the seller.
Does Orbit Biotech Pvt. Ltd. deliver internationally?
As of now, Orbit Biotech Pvt. Ltd. doesn’t deliver items internationally.
You will be able make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries, but please ensure the delivery address is in India.